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QuickShop’s deliveries are provided by a regular delivery driver who is known to all of the store workers. It is 09:15 on a Monday morning and a different delivery driver arrives, slightly later than expected.

Mar 04 2026 125.00

QuickShop is a small, independently-owned convenience store situated in a busy residential area. Established in 1995, it originally offered a limited selection of everyday essentials.

Mar 04 2026 125.00

GNC1_NG1-0060-ENG-OBE-QP_V1 Mar26 © NEBOSH 2026

Mar 04 2026 125.00

GIC1_IG1-0060-ENG-OBE-QP_V1 Mar26 © NEBOSH 2026

Mar 04 2026 125.00

9. The apprentice has suffered ill-health caused by exposure to excessive noise. The HSM has determined that the level of investigation for this incident will be medium.

Feb 16 2026 120.00

8. Why is it important to review findings from audits?

Feb 16 2026 120.00

7. How have the technical, procedural, and behavioural controls failed to prevent the ill-health incident for the apprentice?

Feb 16 2026 120.00

(b) What should the organisation consider when planning significant changes?

Feb 16 2026 120.00

6. (a) Considering the planned expansion of PP, what changes will occur that may require management of change controls?

Feb 16 2026 120.00

5. How could health and safety communication with the apprentice be improved?

Feb 16 2026 120.00

4. What job factors negatively influenced behaviour at work, contributing to the apprentice’s ill-health symptoms?

Feb 16 2026 120.00

3. Comment on what the HSM has done to support effective internal audits.

Feb 16 2026 120.00

2. In accordance with the International Labour Organisation’s (ILO’s) Code of Practice on Safety and Health in Construction, explain how the HSM has fulfilled the duties for PP as the Client.

Feb 16 2026 120.00

Comment on how these worker responsibilities may not have been followed by the apprentice and Supervisor A.

Feb 16 2026 120.00
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